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Account & Data Deletion

Google Play Store User Data Compliance

In compliance with Google Play Developer Policy and global data protection regulations, Irrigo provides a clear, transparent pathway for all registered users to request full account deletion and erasure of personal data.

How to Delete Your Account

You have two simple options to delete your Irrigo account and associated records:

Option 1: In-App Instant Deletion

  1. Open the Irrigo App on your Android smartphone.
  2. Go to the Settings / Profile tab.
  3. Scroll to Account & Security.
  4. Tap Delete Account & Data and confirm. Your account session, credentials, and notification tokens will be wiped immediately.

Option 2: Web / Email Request (Without App Installed)

If you have uninstalled the app or cannot log in, you can request manual deletion by sending an email with your registered mobile number or email address to our data privacy team:

Send deletion request to: contact@irrigo.in

Please include:

  • Subject: Account Deletion Request - [Your Registered Mobile Number]
  • Registered Phone Number and Name
  • Optional: Serial Number of Paired Devices to unbind/reset

Our system will process and confirm your request within 24 to 48 business hours.

What Data Is Deleted

  • User profile details (Full Name, Phone Number, Email, Password hashes).
  • FCM Push notification tokens and device association bindings.
  • Sub-user access tokens and delegated operator permissions.
  • Personal logs and irrigation scheduling configurations.

What Data Is Retained (If Any)

Non-identifiable hardware operational logs (e.g., aggregate electricity units or anonymous hardware diagnostic errors) may be stored anonymously for manufacturer warranty and reliability analytics in an anonymized format with all personal identifiers stripped.

Contact

VVK Smart Tech Support
Email: contact@irrigo.in
Phone: +91 91754 59628
Address: Solapur, Maharashtra, India - 413001